Here’s a House - Privacy Policy

In the course of operating this Online Platform and to facilitate conversations between sellers and buyers of property, Here’s a House may collect, use, disclose and hold 'Personally Identifiable Information'. Please read our privacy policy carefully to gain a clear understanding of how we collect, use, protect or otherwise handle such information.

When do we collect information?

Users can visit our site anonymously. Personal Information is collected from you when you register on our site or enter information on our site.

What information do we collect?

When registering on our site, you will be asked to provide Here’s a House with some personal information for example name, date of birth and email address.

On registration, you will also be asked to provide a username which will become publicly available once you submit a property listing, contact a seller or partake in the property forum.

When you contact a seller, we will only disclose your username to the seller. We will never disclose any other personal details such as your name or email address to the seller. You may, however, chose to provide this information yourself via your personal message to the seller.

When you create a listing, all information you include in your listing, with the exception of your selling price expectation, becomes publicly available once you submit your listing using our service. Your listing details may be retained by Here’s a House, even after the listing has expired, for the purposes of assisting us in reviewing and improving our services and business.

If you send us personal correspondence, such as emails, or if other users send us correspondence about your activities or postings on the Here’s a House website, we may collect such information into a file specific to you.

If you join as a buyer member following the trial period, you will be asked to enter your credit card details to make payment for your membership. Your credit card details will be used by the payment gateway provider but will not be retained on our system.

How do we use your information?

We may use the information we collect from you in the following ways:

• To allow us to respond to your enquiries or requests or in resolving disputes
• To process your transactions
• To establish, operate and maintain your membership account
• To provide Here’s a House services to Members
• To maintain Here’s a House records
• To enforce Here’s a House’s various terms and conditions and policies
• To send you promotional Information or information about our business. You will always be able to unsubscribe from these emails if you choose

Third-party disclosure

Here’s a House will not sell or trade to outside parties your Personally Identifiable Information. Here’s a House will not disclose your Personal Information to third parties unless Here’s a House reasonably believes that such disclosure is required, expressly permitted, or we are compelled to do so under New Zealand law to assist with matters such as legal investigations or court proceedings .

Your rights to access and correct personal information

Where Here’s a House holds Personal Information about you, you have a right to access and correct that Personal Information. If you want to access or correct any Personal Information, please contact us by clicking here. As a Here’s a House Member, you may also access and change some of your Personal Information by logging into your account.

Protecting your information

Our website is scanned on a regular basis for security holes and known vulnerabilities in order to make your visit to our site as safe as possible. We use regular Malware Scanning. Your personal information is contained behind secured networks and is only accessible by a limited number of persons who have special access rights to such systems, and are required to keep the information confidential. In addition, all sensitive/credit information you supply is encrypted via Secure Socket Layer (SSL) technology. All transactions are processed through a gateway provider and are not stored or processed on our servers.

Third-party links

Occasionally, at our discretion, we may include or offer third-party products or services on our website. These third-party sites have separate and independent privacy policies, which we encourage you to review. We, therefore, have no responsibility or liability for the content and activities of these linked sites. Nonetheless, we seek to protect the integrity of our site and do the best by our members, so we welcome any feedback about these sites.

Google Analytics and Cookies

To improve your experience on our site, we may use 'cookies'.  Cookies are an industry standard and most major web sites use them.  A cookie is a small text file that our site may place on your computer as a tool to remember your preferences.  You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website.

Our website uses Google Analytics, a service which transforms website traffic data to Google servers in the United States.  Google Analytics does not identify users or associate your IP address with any other data held by Google.  We use reports provided by Google Analytics to help us understand website traffic and webpage usage.

Amendments to our Privacy Policy

From time to time, changes to our privacy policy will be made and ammendments will appear on our privacy policy page. You are responsible for reviewing our privacy page regularly to obtain notice of any such amendments.  Our privacy policy was last updated on 6/11/2018.

Contacting Here’s a House

If you have questions regarding this privacy policy or you wish to access, correct or remove any personal information Here’s a House holds about you, you are welcome to contact us with your query via this link.